Increase in Rejection Rates due to ID Data Extraction

Incident Report for Vouched

Resolved

This incident has been resolved.
Posted Oct 01, 2026 - 12:55 PDT

Identified

We identified an issue with a data provider as the cause and will continue to investigate.
Posted Oct 01, 2026 - 12:12 PDT

Investigating

We are currently investigating an increase in rejection rates related to ID data extraction.
Posted Oct 01, 2026 - 11:45 PDT
This incident affected: API and JS Plugin.